Privacy Policy

This privacy policy describes how NeverAbsent (operated by Prunus Partners LLC) collects and uses information when you use neverabsent.com or contact us about home watch services.

Information we collect

When you submit a proposal request or contact form, we may collect your name, email address, phone number, property address, message content, and SMS consent preference. We also collect standard technical data such as IP address and browser information for security and lead quality.

How we use information

We use your information to respond to inquiries, prepare proposals, provide home watch and related services, send service-related communications, and—only where you have consented—send marketing messages by SMS or email. You may opt out of marketing messages at any time using the instructions in those messages.

SMS consent

If you agree to receive text messages, message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing services. Reply STOP to cancel and HELP for help. Carriers are not liable for delayed or undelivered messages.

Sharing

We do not sell your personal information. We may share data with service providers who help us operate email, SMS, hosting, or CRM tools, and when required by law.

Contact

Questions about privacy: [email protected]. See also our Terms of Service.

Last updated: July 16, 2026